faq
Product Information
When are particular items released?
Most of our items do not have set release dates. The best way to make sure you don't miss out on any new or exclusive releases is to sign up to our newsletter.
Are sold out items restocked?
On occasion, we will re-stock some of our popular styles, or release them in new colorways with each collection. It’s worth keeping an eye on our New Arrivals section for items that have been restocked, or signing up to our newsletter to receive exclusive announcements about re-stocks and releases.
Do you offer/carry women's sizes?
Some collection have garments designed specifically for women. Please note that our clothes are based on men’s sizing. Women may prefer to size down.
How do I take care of my Velours items?
Each item is distinct and may require different care. Always wash shirts inside-out to avoid deterioration of the prints.
General Information
Do you have a physical store?
Yes – Our store is located at 5141 Notre-Dame West. in Montreal, QC, Canada.
Who can I contact if I have more questions?
For all inquiries, feel free to contact us at contact@velours.com
Tattoo Information
Do you do walk-ins?
Yes, we welcome walk-ins, though they are subject to availability. We are open 5 days a week 11am-7pm, but we recommend you come down early or call ahead of your visit to confirm the best time to come in.
Who is the best artist for me?
A tattoo is a collaboration between you and the artist. We highly recommend you check out the portfolios of our residents and guests; as well as their work on our Instagram.
How do I make a booking?
What's your minimum charge?
Our minimum charge is $80.
How long is the waiting list?
Waiting times totally depend on who you are booking with. Whilst many artists have plenty of availability for walk-ins every day or slots within the immediate days of your enquiry, others do have a longer period of waiting. Normally on average no longer than 6 months, with exceptions of course.
Do you do consultations
Can I reschedule my appointment?
Do you do cover ups?
Unfortunately, our resident artists don't work on cover ups. However, some guest artists accepts to work on those but it's up to their discretion.
Can I ask for privacy whilst getting a tattoo?
We appreciate that some tattoos may require privacy due to the nature of their placements. Please speak with your artist or the front desk and we will arrange for screens to be secured around your area.
How do I prepare for my tattoo appointment?
Shipping & Delivery
Where do you ship?
Velours ships worldwide.